Start with compliance: e-invoicing
Every VAT-registered business must issue electronic invoices, and in Phase 2 (integration) your system has to be connected to ZATCA’s Fatoora platform.
Ask the provider: is the Fatoora integration built in? Does every invoice carry a QR code and are simplified invoices reported automatically? What happens when the internet drops?
Speed at rush hour
Test with a real order from your menu: how many taps for three items with add-ons? Can one bill be split between cash and card?
- Clear categories, photos and search by name or barcode
- Sizes and add-ons with the right prices
- Dine-in with tables, takeaway and delivery
- Manager-approved discounts and refunds
Kitchen and printers
In a restaurant, each ticket must reach the right station at once: a printer for the grill, another for drinks, or a kitchen screen with each order’s status.
Make sure printing goes from the device to the printer on the local network, so tickets keep coming offline.
Selling offline
Outages happen and the queue will not wait. Choose a system that keeps sales on the device, prints receipts and uploads them without duplicates when the line returns.
Inventory and cost
A good system deducts each dish’s ingredients by its recipe, works out its cost and margin, and warns you before materials run out.
Staff and the real cost
You need clear roles and permissions, quick PIN sign-in for cashiers and a log of every discount and void.
Compare the full cost: the subscription per branch, the hardware needed and whether it runs on devices you already own. Try before you commit.