Banan Soft is provided by BANAN ALABTIQAR ESTABLISHMENT FOR INFORMATION TECHNOLOGY (Commercial Registration 7043668438).
Information we collect
When you request a call we receive the details you enter: business name, your name, mobile number, city and your message. When a business uses Banan Soft we store the data it enters, such as products, sales, customers, staff accounts and invoices. On these website pages we also use Google Analytics (through Firebase) and Google Tag Manager to count visits and see which pages are useful; it sets cookies and receives anonymous usage data such as pages viewed, device and approximate location. It is not used inside a business's app.
How we use it
We use request details only to contact you about the service. Business data is used only to provide the service to that business, including issuing e-invoices to ZATCA as the law requires.
Separation and security
Each business's data is kept in its own separate database. Connections are encrypted, passwords are stored hashed and access by our team is limited, recorded and audited.
Sharing
We do not sell personal data. We share invoice data with ZATCA as e-invoicing requires and use service providers (such as hosting and text messages) only to run the service. Website visit statistics are processed by Google (Analytics and Tag Manager).
Retention
Business records are kept for as long as the business uses the service and as long as Saudi law requires invoices to be kept.
Your choices
You can ask us to correct or delete the information you sent us through the contact form, or a business owner can contact support from inside the app.
Governing law
This policy is governed by the laws of the Kingdom of Saudi Arabia. If the Arabic and English versions differ, the Arabic version prevails.
Contact
Questions about this policy: call +966 59 501 9919 or write to info@banansoft.com.